Privacy policy

Our Privacy Promise to You

We know your privacy matters, especially during your breast cancer journey. Here's how we protect your information, written in simple terms.

Information We Collect

When you shop with us, we collect:

  • Your name, address, and email (information you share with us)
  • Basic computer information to help our website work better for you
  • With your permission, we might email you about new products that could help you

Your Choices Matter

When Shopping

When you place an order or arrange delivery, you're letting us use your information just for that purpose. If we want to use it for anything else (like sending helpful updates), we'll always ask you first.

Changing Your Mind

You can always tell us to stop using your information - just email us at Support@jowlfin.com

Keeping Your Information Safe

We protect your information like we'd want ours protected:

  • We use strong security systems
  • We never sell or share your personal details
  • We follow all safety rules for handling payment information

Payment Options

We use PayPal to handle payments safely. When you pay:

  • You'll go to PayPal's secure payment page
  • Your payment information stays protected
  • We never see or store your card details

Cookies and Website Information

Our website uses small files called cookies to:

  • Remember what's in your shopping cart
  • Make your shopping easier
  • Keep your information secure

Protecting Young People

You need to be a legal adult in your area to use our website, or have an adult's permission.

If Things Change

If we update this policy:

  • We'll let you know right here on the website
  • Changes will be clear and easy to understand
  • Your privacy will always be our priority

Questions? We're Here to Help

Our caring support team is ready to answer any questions about your privacy:

Email: support@jowlfin.com

Third-Party Services

Sometimes we work with other companies to serve you better (like shipping companies). When we do:

  • They only get the information they need to help you
  • They must protect your information like we do
  • You can read their privacy rules too

Your Security Matters

We use the best security (called SSL) to keep your information safe. While no online system is perfect, we follow all the best safety practices to protect you.

Remember, we treat your information with the same care and respect we would want for ourselves or our loved ones. Your trust means everything to us.